The Core Pillars of qq99's Data Protection Framework
Qq99 only collects data that is necessary for delivering services, maintaining security, and meeting legal obligations. The data collected falls into three categories:
Qq99 collects information through the following methods:
Your information is used only for the following purposes — nothing else:
Qq99 does not sell your data to third parties. However, data may be shared in the following limited circumstances:
Your information will not be shared under any circumstances beyond those listed above. No data is ever shared with advertisers, data brokers, or marketing companies.
The qq99 website and app use cookies — small text files stored on your device.
You can delete or block cookies through your browser settings. Please note that disabling certain cookies may affect login or payment functionality.
How long your information is retained depends on the type of data and the purpose for which it was collected:
Once the retention period ends, data is securely deleted or anonymized.
Qq99's servers are located across multiple countries. Your data may be processed or stored on servers outside Bangladesh.
Qq99's services are strictly for users aged 18 and above. We do not knowingly collect any data from minors.
The qq99 platform may occasionally reference third-party services (such as payment gateways or game providers). These third parties have their own privacy policies, which qq99 has no control over. We recommend reading their policies before using their services.
You have important rights over your own data. To exercise any of them, please contact support:
You Have Full Control Over Your Data at qq99
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity Confirmation | 5 years after account closure |
| Mobile & Email | Communication, OTP & Security | While account is active |
| Payment Method Details | Transaction Processing | 7 Years |
| Betting History | Service Delivery & Dispute Resolution | 7 Years |
| KYC Documents (NID/Photo) | Identity Verification & Legal Compliance | 5 years after verification |
| IP Address & Logs | Security & Fraud Prevention | 90 days |
| Support Conversations | Service Quality Improvement & Dispute Resolution | 3 Years |
Qq99 may update this privacy policy when necessary. In the event of any changes:
For any privacy-related questions, rights requests, or complaints:
Privacy requests are typically responded to within 14 business days. Complex requests may take up to 30 days.
When you bet online, you're not just putting in money — you're also handing over your name, contact details, payment information, and activity history to a platform. So it's only natural to ask: where does all that data go, who can see it, and is it actually safe? qq99's answer is simple and straightforward.
Many online platforms in Bangladesh have privacy policies that exist in name only — lengthy English documents that nobody reads. qq99 does not believe in that approach. We believe you have the right to know exactly what data is being kept and why. That is why this entire policy has been written in plain, straightforward language.
No, never. Not even qq99 staff can see your password. Passwords are stored using one-way cryptographic hashing — meaning it is technically impossible to reverse-engineer your actual password from what is stored. If anyone claims to be from support and asks for your password, that is not qq99 — report it to support immediately.
Your bKash or Nagad number is not stored in full either. During a transaction, we communicate with the payment processor and retain only the confirmation reference number. Card numbers and full bank account numbers are never stored on qq99's servers.
Many people assume cookies mean their every move is being watched. In reality, qq99 uses cookies for three main purposes — keeping you logged in, remembering your preferences (such as your chosen language), and identifying any issues across different parts of the platform. Your behaviour is never tracked for advertisers.
There is a clear reason why betting history is retained. If a question ever arises about the outcome of a bet or a complication occurs with a withdrawal, having records on file allows issues to be resolved quickly. These records also work in your favour — you can view the full details of any past bet at any time.
The short answer: No. Never. Your name, phone number, email, or betting activity is never sold or shared with any marketing company, data broker, or advertiser. This commitment is a core value at qq99. Our business model is built on delivering a service — not selling your data.
If you ever feel that something has happened to your data or that your rights have been violated, please reach out to privacy@qq99-taka.com. Our data protection team will respond in detail within 14 business days.
"Privacy is not merely a legal obligation — it is a fundamental human right. qq99 respects that right in every design decision and every data-processing choice."
Answers to Common Questions About Betting